Friday, April 16, 2010

Unhappy Hoteling at the 'W' in Doha


My room at the 'W' looked like this

It’s a stylish hotel, for sure. But there are clear problems with their setup and service:

I could not use my ATM banking card, as a credit card. This hotel and the previous one I stayed at, in Doha, also required a cash deposit for incidentals. But the fact that I had to withdraw cash was an inconvenience, imposed on a guest of a 5-star hotel!

They had the remote control practically hidden on a lower shelf by the bed. I had to search for it.

Its shower system needed a bit of figuring out, which was fine. But after a night of hot-and-cold chills, I resented turning it on, at first, and having cold water come pouring on me.

Like the Ritz-Carlton in Bahrain, which was worse after its renovation, this hotel had very little surface. By this I mean, its various table top was crowded with stuff already, such as little signs, items, pamphlets. I had no place else to put its two book-size folders, so I just tossed them on the floor. The sitting table was a bit small to begin with.

At lunch, their waiters were practically vultures. They were buzzing around us, ready to pounce on our table and take our plates and items away. But four or five times, we had to tell them, “No, we’re not done, yet.”